Manifesto
Fewer promises, more rules
Unreadable quotes, commissions hidden in the price, reviews you can buy: clients and pros both know these habits. Here is what we refuse, and the rule that replaces it on Batizzy. The platform applies each of these rules itself: they are not just written on this page.
Comparing quotes should not take a calculator.
The problem
Three contractors, three quotes, three layouts. One shows prices excluding VAT, the next including VAT, the third hides the deposit at the bottom of page two. The client compares in the evening, calculator in hand, and often picks the cheapest without knowing what it covers.
On Batizzy
The quotes received for a project line up on one page: total incl. VAT, gap with the cheapest, deposit, validity, start date, VAT rates, number of options and variants. You choose the order: received, price, validity or rating. No "best choice" badge.
A hidden commission always ends up in the price.
The problem
Many platforms take their cut from the job: a percentage of the works, or the same request sold on to several companies. That cost does not disappear. The pro adds it to the quote, and the client pays it without seeing it.
On Batizzy
Batizzy takes nothing on the works, and the money does not go through us: the client pays the pro directly, by bank transfer or QR code. Batizzy's model rests on subscriptions from pros who want more accounts, Peppol or automations. Prices are published.
Rankings are not for sale.
The problem
In many directories, the top results are the ones who pay. The client thinks they are seeing the best pros, but they are seeing the biggest ad budgets.
On Batizzy
No pro pays to move up. You sort the list of pros yourself: newest first, best rated or CBE verified first. The comparison shows quotes in the order you choose.
A review without a job is worthless.
The problem
Reviews can be bought, traded with friends or written by the pro. An average of 4.9 stars means nothing if anyone can rate anyone.
On Batizzy
A review is only possible once a project run through Batizzy is closed, between the client and the pro chosen for that project. The database checks that link before saving the review. The reviewed pro can reply, once.
A sent quote stays put.
The problem
The price shifts between quote and invoice, a line disappears, a condition appears. Without a frozen version, it is one word against another.
On Batizzy
Once sent, a quote can no longer be changed, not even by its author. To change a price, the pro sends a revision: it replaces the previous version, which then tells the client so. On acceptance, Batizzy records a fingerprint of the accepted document and the version of the attached terms.
What was written stays written.
The problem
On a job, disagreements often start with "I never said that". Texts get lost, messages get deleted, and everyone keeps their own version.
On Batizzy
Messages exchanged on Batizzy cannot be edited or deleted, and their time stamp comes from the server. In a dispute, the client, the pro and the team proposing mediation read the same messages.
"Verified" has to mean something.
The problem
A badge reassures. You still need to know what was checked, and by whom.
On Batizzy
The "CBE verified" badge only appears after a positive answer from VIES, the European Commission's service, on the pro's number. A certification (VCA, RESCERT...) is declared with a supporting document and only marked "verified" once our team has examined it. The badge says what was checked, nothing more.
Spotted a gap?
If something on Batizzy contradicts this page, write to us. To us it is a bug, and we fix it like one.
Judge for yourself
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