Professional verification
Every pro who signs up is verified through the BCE (Belgian companies registry) before going public. Declared certifications are checked individually.
- Auto BCE lookup at signup, fields pre-filled
- Yearly active VAT number check
- Certifications (AREI, recognition, 10-year insurance) checked piece by piece
- Client reviews tied to real job sites (no fake reviews)
Payment and disputes
For beta, payment is declarative (buyer declares paid, pro confirms received). Sufficient for < 100 transactions/month and validates usage before Stripe Connect escrow.
- Immutable audit log on every payment declaration
- Free mediation by the Batizzy team in case of dispute
- Belgian consumer ombudsman escalation if unresolved
- Archives kept 10 years (BE accounting requirement)
Data and GDPR
Data hosted in the European Union (Frankfurt + Dublin), no US transfer. Full GDPR policy, right to erasure and portability in 1 click.
- Vercel (Frankfurt) + Supabase (Dublin) hosting, 100% EU
- All Postgres tables protected by Row Level Security
- TLS everywhere, passwords hashed via Supabase Auth
- Full data export downloadable from your settings
Moderation and anti-spam
We actively fight off-platform poaching and harassment, because that's what kills social marketplaces.
- Auto-detection of phone numbers and emails in first messages
- AI moderation on insults and poaching attempts
- Reporting system with human review within 24h
- Block user option from both pro and homeowner side